smashr.club Platform
Privacy Policy
1. Who We Are
smashr.club ("we", "us") is a software platform that powers club and academy management for independently operated clubs and academies. This privacy policy explains how smashr.club collects, uses, and protects your personal information when you use our platform.
2. Information We Collect
When you register or use smashr.club, we collect:
• Contact information: name, email address, and phone number
• Account credentials: email and encrypted password
• Registration data submitted during club sign-up (as directed by the Club)
• Platform usage data: session activity, pages visited, and actions taken
We do not store full payment card details. Payments are processed securely through our payment provider (Stripe).
3. How We Use Your Information
We use your information to:
• Create and maintain your account on the platform
• Provide access to Club programs, bookings, and services
• Send transactional communications (confirmations, reminders, receipts)
• Operate and improve the smashr.club platform
• Comply with applicable legal obligations
4. Sharing With Clubs
When you register with a Club through smashr.club, your registration information is shared with that Club. smashr.club does not control how Clubs use your data once shared. Each Club is responsible for its own data practices under their applicable privacy obligations.
5. Third-Party Service Providers
We share data with trusted service providers who help us operate the platform, including payment processors and email delivery providers. These providers are bound by confidentiality obligations and may only use your data as directed by smashr.club.
6. We Do Not Sell Your Data
smashr.club does not sell, rent, or trade your personal information to third parties for marketing purposes.
7. Data Retention
We retain your personal information for as long as your account is active or as required to provide services. After account closure, we retain records as needed for legal, accounting, or audit purposes. You may request deletion of your data subject to these retention obligations.
8. Your Rights
Depending on your jurisdiction, you may have the right to:
• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your personal data
• Withdraw consent for optional uses
• Request a portable copy of your data
To exercise any of these rights, contact us at privacy@smashr.club.
9. Children's Privacy
Information about minors is collected only as provided by a parent or guardian during registration. Parents and guardians may contact us to review, update, or request deletion of a minor's information.
10. Security
We take reasonable technical and organizational measures to protect your personal information. However, no system is completely secure, and we cannot guarantee absolute security.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify registered users of material changes by email or platform notification. Continued use of the platform after changes are posted constitutes acceptance of the updated policy.
12. Contact Us
For questions about this Privacy Policy or to exercise your data rights, contact us at privacy@smashr.club.